ANY QUESTIONS? WE'RE HERE TO HELP

Step 1: get in touch   
Fill in enquiry form, all information I need to know before create something unique.   
 
Step 2: quote   
I will get in touch with you ASAP (in regards to your enquiry and booking availability. I may also ask for some more information regarding your cake design.  
 
Step 3: booking   
After approving a quote, a non-refundable 50% deposit is to be submitted within 7 days to confirm your reservation, followed by full payment 4 weeks before your event. In cases of bookings under 4 weeks notice or totaling €300 or less, complete payment is necessary.   
 
It's important to note that PETI GATO don't hold tentative bookings; confirmation occurs only upon receiving a formal quote and deposit payment. 

STEP 1: get in touch  
Kindly fill out the wedding inquiry form, providing all essential details. I would greatly appreciate receiving your ideas, mood boards, inspiration, flavor preferences, budget, and any other relevant information 

STEP 2: quote  
Following the review of the provided details, you'll receive an email outlining design concepts and initial pricing estimates. Additional information may be requested as well. Additionally, a flavour box can be ordered (subject to availability) at an extra charge. 

STEP 3: booking  
Upon selecting an option, a 25% non-refundable deposit is required to confirm the date. Subsequently, you'll receive a personalized sketch of your cake design along with all the final details for your special day. 

For occasion cakes opens 3 months in advance.  
Cake orders operate on a first-come, first-serve basis. Smaller cakes typically require 2-3 weeks' notice, but availability may vary. While I usually plan in advance, feel free to inquire about last-minute orders as capacity allows. Your sweet surprises are always welcome 

For weddings, early booking is advisable to secure your date. Opens 12 months in advance. 

No worries! Some of my best creations stem from simple details like a party theme, a colour, or even your outfit for the day. Just share your thoughts, sit back, and let the magic unfold 

No, I don’t copy a complete replica of other designers’ creation. But I am happy to recreate and use it as inspiration. 

Yes, on wedding cake order. I will draft a sketch which we can alter depending on your preference.

Currently, I offer a curated menu where I've tested and perfected each flavour. However, I'm open to discussing custom flavours to make your cake truly special. Let's chat about your preferences and see how we can create a unique taste experience for you. 

Yes! Cake tasting packs are typically offered once in 6 months, however this may change depending on my calendar. Dates will be posted where you can pre order and it will be discussed before booking the date. Charges are applied for taster box. 

PETI GATO cakes are typically filled and covered with Italian meringue buttercream. Ganache is also frequently used for the outer covering of the cake to accommodate certain designs or hot weather.

I mainly do fondant on wedding cake. 

Unfortunately, for both food safety and insurance reasons, I don't permit external decorators for PETI GATO cakes. Additionally, I avoid using fresh flowers due to pesticides; they shouldn't come in contact with the cake. Your understanding is appreciated. 

You can opt for ganache or fondant, and for added height, I recommend origami separators or spacers, not only are they on-trend, but they also provide a model-like look.  

As for cost-saving, while dummy cakes might seem like an option, they don't significantly reduce expenses due to the high price of dummy foam. Their lightweight nature can also pose challenges during decoration, often leading to added time and effort. 

Delivery charges is calculated based on km and the estimated amount of time it will take to deliver the cake. Starts at €60hr both way.  

* For Wedding cakes / any cakes 3 tiers or more, I always recommend that have it delivered, rather than arranging someone to collect it from me as this will save you worrying about your cake. Cakes are fragile and delicate it requires a certain amount of careful driving and packing.  

*It also requires set up on your venue. 

This is an extra service on top of your wedding cake price. It is required for tiered cake 3 onwards where I will stack and style the cake on the venue. 

I will arrive at least 2-3 hours before your wedding starts depending on how complex the styling required. 

Cake pickup is available with timing to be agreed upon in advance. Pickup time on Saturday 10am - 12pm, as discussed on a weekday afternoon or evening. Cakes are packaged with care to ensure minimal movement during transport, however, unless delivery is organised, I’m not responsible for any damage to your cake after the cake has left the premises. 

For pickup orders, you will receive a “pickup guide”.  
I recommend that cakes be transported on a flat surface in your vehicle (the floor or boot space) with the air conditioning on. Cake should be stored in the fridge, especially prior to any transport and brought to room temperature (around 1 hour) prior to serving, for the best texture. 

I am based in Antwerp, Belgium.

Yes! I have elegant cake stands that can be hired for a period of 1 week. Each stand has a hire charge of €20. A damage deposit of €100 is an additional charge, which is refunded upon safe return of the stand within 1 week of the event date.

Do not stress… Upon pickup, inside your cake box, you will receive a ‘Cutting Guide’. Read and follow the instructions to assist you in cutting your cake to the correct number of serves to cater for your guests.

For optimum taste, allow your cake to reach room temperature by taking it out of the fridge 1-2 hours before serving. This ensures a more enjoyable taste experience. 

For cupcakes, just store in their boxes at room temperature, or in the fridge if weather is very warm.

For cakes, always store in the fridge.

Refer to the cake packaging for specific storage instructions. 

All PETI GATO products are freshly baked by order without artificial preservatives, and I always recommend eating them on the day to enjoy them at their best. Depending on your needs you may want to get your cakes a day before you plan to serve them, and that's fine too - just store in their boxes at room temperature, or in the fridge depending on the specific item. 

Any major changes to your order after final confirmation, may incur a fee to cover the reworking of the cake design and/or loss of work already completed/purchased for the original order. I am. 

Deposits are non-refundable. Up to 3 weeks of your collection, postponements will be allowed (subject to availability). There will however but an administration sub charge for this to happen of €20. Within 3 weeks of your collection NO refunds or credits will be issued for cancellations and postponements will NOT be allowed.